🌸    Be sure to enter your correct username. It is case sensitive so double check and make sure you entered it correctly.

    🌸    You must be online on PokeZen in order to receive the purchased items. Some items require staff actually giving them to you so please be patient!! 

    🌸    Purchases are non-refundable

If you are online and do not receive your purchase within 15 minutes, contact us on the discord or contact staff on the server!!

🌸 Thank you for all of the support!🌸